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HeadlightsDepot.com - Frequently Asked Questions

Q= Are the assemblies direct fit replacements or do I need to modify my vehicle?

A= Unless otherwise specified these parts are direct replacement and needs no modifications to fit.

 

Q= I have installed them and the first rain that we had the right turn signal has water in it now. What can I do about it?

A= There is nothing wrong with the light. The moisture is coming in thru the old corner light socket gasket. You have a few choices get new gaskets or get some liquid silicone sealer in any auto parts store or home depot
and put it on both sides of the old gasket and then reinstall the socket, of course get the moisture out of the light with a hair Dryer.

 

Q= If i purchased and paid today, how soon would they arrive? Do you offer faster shipping than UPS Ground?

A= We process our orders the next business day. If you order on Monday we fill and ship the order on Tuesday. We only ship UPS Ground and depending on your location and the weather conditions times can only be guesstimated not guaranteed.

 

Q= Can I Ship to different addresses other than the address I have on my paypal account?

 A=  I am very sorry but we can only ship to the shipping address you have listed on the paypal payment. This is a policy that is put in place by Paypal and is strictly enforced. If you need it shipped to another address we will have to mutually agree to cancel this sale and then we will refund your account. Then you can repurchase with the correct address listed on the Paypal account. Now if it is before the sale you can go into your Paypal and add the address needed for delivery and purchase the items.

 

Q= Can I return the part if I do not need it?

A= Yes you can but only the original purchase price not the shipping. Also you will have to pay for the return shipping plus a 15% restocking fee of the original purchase price.

 

Q= What is my tracking number?

A= As soon as your item is shipped, an email will be sent to you with the tracking information inside. If you don't see it please  check your junk mail box, because sometimes it lands in there.

 

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